As the impacts of COVID-19 (Coronavirus) escalates, fear and uncertainty has gripped the world and more than ever before, the most vulnerable within our communities require support. Here at Listening Ears we are doing our best to keep services running, however new measures are in place to protect the health and well-being of our staff, facilitators, volunteers and service users.


In order to maintain health and safety as well as the instruction of social distancing, with effect from Monday 16th March, Wednesday and Friday weekly sessions were suspended until further notice. Whilst our doors were closed, our work behind the scenes continued to explore alternative ways of engaging with our elderly service users to minimise isolation and loneliness as much as possible.

In the coming weeks, we will do our best to deliver remote support through our online channels and telephone helpline.

Update: From April 2020, our Wednesday and Friday sessions are now taking place online on Zoom.  To keep their limbs and joints mobile, we have continued to do our exercise classes online on both days. The sessions run between 12 – 3pm on both days.

We also give regular phone calls to our service users to find out their individual needs and with the help of our staff and volunteers, we meet their needs as much as possible. Periodically, we supply them with food items  which is delivered to their individual houses with the support of our staff and volunteers from Church of Christ and other organisations working in partnership with us.  Contact us to find out how you can participate in the Feel Good sessions.


From Monday 16th March, volunteer visits will be suspended until further notice. New referrals will be accepted for processing and action at a later date, as the crisis resolves.

Update: We maintain only telephone befriending at the moment in accordance with the instructions of social distancing.


Food bank collections are currently rationed mirroring the increasing demand for food stock nationwide. Donations to new service users are currently suspended while supplies will be rationed to known beneficiaries. As the crisis escalates to critical levels in the coming months, our supply will be provided to our service users who are immobile, frail or elderly who urgently require food supplies.

Update: We are taking referrals for supply and delivery of Non-perishable food items which are delivered to the individuals in need by our Mini bus driver.


From Monday 16th March, all after-school workshops were suspended until further notice in compliance with the government regulations. Our services however remain open for administrative purposes during our normal opening hours. In the advent of the nationwide shut down, a full closure was put into place from 1st April 2020.


Currently, our telephone lines, email and referral systems will continue to operate and all our workshops have started running online.  Full details are on the Rosebud website. Find out more